Frequently Asked Questions
1. What products does Thabseki Bakery sell?
We offer a variety of freshly baked products, including bread, rolls, buns, cakes, pastries, biscuits and other delicious bakery treats.
2. Where is Thabseki Bakery located?
Thabseki Bakery is located at 51 Carnarvon Street, Cathcart, Eastern Cape, 5310, South Africa.
3. Can I order products online?
Yes. Our online shop allows customers to browse available products and place orders online.
4. Can I collect my order from the bakery?
Yes. Customers can select the available collection option when placing an order.
5. Do you offer delivery?
Delivery availability depends on the location and the order. Available delivery options will be shown when applicable during the ordering process.
6. Can I order cakes for special occasions?
Yes. We welcome enquiries for cakes and other bakery products for birthdays, celebrations, functions and special occasions.
7. Can I place a large or bulk order?
Yes. We welcome bulk orders from individuals, businesses, organisations and community events. For larger orders, we recommend contacting us in advance so that we can confirm availability.
8. How far in advance should I place an order?
For larger orders, special cakes and event orders, we recommend ordering as early as possible to allow us enough time to prepare your order.
9. Can I cancel my order?
Orders may be cancelled subject to our Refund, Returns & Cancellation Policy. Because many of our products are freshly baked and perishable, cancellation conditions may apply.
10. Can I return freshly baked products?
Because our bakery products are fresh and perishable, returns are handled differently from ordinary non-perishable products. Please refer to our Refund, Returns & Cancellation Policy for details.
11. How can I find out about your specials?
Visit our Specials page regularly for current promotions, offers and loyalty specials.
12. Do you support the local community?
Yes. Thabseki Bakery is proud to be part of the Cathcart community and supports community activities, sporting events and other local initiatives.
13. How can I contact Thabseki Bakery?
You can contact Thabseki Bakery through the contact details provided on our website. You can also follow our updates and promotions through our online community channels.
14. Do you cater for events?
We can assist with bakery products for events, functions and community activities. For larger requirements, please contact us in advance to discuss your needs.
15. Where can I see your products and prices?
Visit our Shop page to view the products currently available through our online store.